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Tabay (Pty)Ltd Cookie Policy and PAIA Manual
This Cookie Policy describes the different types of cookies that
may be used in connection with the website from which you are accessing this
Cookie Policy (the “Site”), and how you can manage them. We may
change this Cookie Policy at any time. Please take a look at the “LAST
UPDATED” legend at the top of this page to see when this Cookie Policy
was last revised. Any changes to this Cookie Policy will become effective when
we make the revised Cookie Policy available on or through the Site.
Download our PAIA Manual here: www.tabaystore.co.za/paia.pdf
What Cookies Do We Use
Below we list the different types of cookies
that may be used on the Site. Cookies can be categorized into 4 main types.
Strictly Necessary Cookies
These cookies are essential for the Site to work and enable you
to move around it and to use its services and features. Without these cookies,
the Site will not perform as smoothly for you as we would like it to and we may
not be able to provide the Site or certain services or features that you have
specifically requested. The table below sets out some examples:
Type of Cookie | Description |
Shopping Basket | Such cookies ensure that the items |
User ID | User ID cookies are used to ensure |
Security | Security cookies are used for |
Performance Cookies
These cookies collect information about how visitors use the
Site. The information collected is anonymous and is only used to improve how
the Site works. For example, such cookies show us which are the most frequently
visited pages on the Site, help us record any difficulties visitors have with
the Site, and show us whether our advertising is effective or not. This allows
us to see the overall patterns of usage on the Site, rather than the usage of a
single person. The table below sets out some examples:
Type of Cookie | Description | How to manage cookie |
Google Analytics | Google Analytics cookies collect | |
Adobe Omniture | Adobe Omniture analytics cookies |
Functionality Cookies
These cookies allow the Site to remember choices you make when
using the Site. Such cookies enable us to provide enhanced, more personal
features, for example, they can remember your marketing preferences, such as
opting in or out of marketing emails. These cookies can also be used to
remember changes you have made to text size, fonts and other parts of the Site
that you can customise. They may also be used to provide services you have
asked for such as watching a video or commenting on a blog. The information
these cookies collect may be anonymised and they cannot track your browsing
activity on other websites. The table below sets out some examples:
Type of Cookie | Description |
Language | Language cookies are used to store |
Location | Your approximate address (city, |
Reference site | The reference site (the site you |
Last visit and activity | Date of last visit and activity and |
Recently watched video | Date and title of recently watched |
Flash Cookies | Flash cookies are used to enable |
Page history | Page history cookies are used to |
Targeting or Advertising Cookies
We may use third party advertising companies to serve ads when
you visit our Site. These companies may place or recognise a unique cookie on
your computer or mobile device. These cookies are used to deliver
advertisements more relevant to you and your interests. They are also used to
limit the number of times you see an advertisement as well as help measure the
effectiveness of the advertising campaign. They remember that you have visited
a website and this information is shared with other organisations such as
advertisers.
Note that to the extent information collected through cookies
constitutes personal information, the provisions in our Privacy Statement apply
and complement this Cookie Policy.
Privacy Policy Statement
1. Who is responsible for your personal information
This Privacy Statement applies to the personal information of Tabay
Online. References to “Tabay Online”, “us”, “we” or “our” in this Privacy
Statement mean Tabay Online (Pty) Ltd, who is a controller of your personal
information. This means Tabay Online will decide the purposes for which and the
ways in which your personal information is processed.
When using the term “personal information” in this Privacy
Statement, we mean information that relates to you and allows us to identify
you, either directly or in combination with other information that we may hold.
Personal Information We collect From you
We may use Personal Information:
1.
Your name and contact details (title, surname, first name, any
other name(s), postal address, an alternative delivery address, e-mail address,
telephone numbers);
2.
Information on your purchases from Tabay Online and discount
records and your reporting line information, as well as information about your
preferences for particular types of products
3.
The communications you exchange with us (for example, your
emails, calls, or posts and messages on social media
4. Information about how you
use our website. We use cookies and other similar technologies (such as Flash
LSOs and pixel tags) in our website and mobile app. Cookies are small pieces of
information stored by your browser on your computer’s hard drive. They enable
you to navigate on our website or app and allow us to provide features, such as
keeping you logged in to our website. For more information on how we use
cookies and how you can remove them, read our Cookie Policy at www.Tabayonline.co.za
; alternatively, www.justine.co.za;
5. for our internal business purposes, such as data analysis,
audits, developing new products, enhancing our website, improving our services,
identifying usage trends, and determining the effectiveness of our promotional
campaigns;
6. to complete and fulfill
your order, or otherwise provide you with products or services, for example, to
process your payments, have your order delivered to you, communicate with you
regarding your purchase and provide you with related customer service; and
7. to allow you to send an
e-mail to other people through our “send to a friend” type
functionality. (By using this functionality, you are telling us that you are
entitled to use and provide us with your friend’s name and e-mail address for
that purpose. Your friend’s information will only be used to send the
forwarding e-mail and is not saved in our databases.);
How and why we use the personal information that we collect
We may disclose your Personal Information:
i. If you object to the use of your personal information to fulfill
any of the purposes set out above, please contact us. Whilst your decision to
provide your personal information to Tabay Online is generally voluntary, if
you do not provide certain information Tabay Online may not be able to
accomplish some of the purposes outlined in this Privacy Statement. For
example, we need to know your name and postal address before we can post products
to you, and we need to know your payment details so that we can take payments
from you when you buy products.
How we may share the data we collect
We may use Personal Information:
i.
Tabay Online customers
This sharing will be for the purposes set out above or to comply
with specific legal obligations to which we are subject.
If you choose to link to third party websites via our website,
third parties may collect information about your use of our website. Similarly,
where you choose to interact with Tabay Online content on social media, third
parties may collect information. Information collected by third party social
media services is governed by the privacy policies of those third parties.
Where you are directed to a third party’s website by Tabay Online, Tabay Online
is not responsible for the processing of your personal information by any third
party.
How long we keep your personal information
When you place an order with us, we use your personal
information to fulfill that order and provide appropriate commissions, rebates,
discounts and incentives. This is to meet our contractual obligations to you.
We may also use your information to carry out an identity check before we
provide you with credit for our products and a credit check to pursue or defend
any legal claim, including to pursue any debt owed by you, in order to meet our
business interests in ensuring we can exercise our legal rights appropriately.
To inform you about our products and offers that you may like
To help you sell Tabay Online products to your customers, we may
contact you by email about our products and offers. We may use the information
we have about you (including your purchasing history) to build a profile about
your preferences and to send you products and offers tailored to you to ensure
that we run our business most effectively. If you do not want to receive
marketing communications from us, please contact us
To personalise and improve your experience
To help you sell Tabay Online products to your customers, we may
contact you by email about our products and offers. We may use the information
we have about you (including your purchasing history) to build a profile about
your preferences and to send you products and offers tailored to you to ensure
that we run our business most effectively. If you do not want to receive
marketing communications from us, please contact us.
To communicate with you and manage our relationship with you
We may contact you by email, SMS or telephone for administrative
or operational reasons, for example in order to send you confirmation of your
order and your payments. This is to meet our legitimate business interests in
sharing relevant information with you, and ensuring you are up to date with
your orders.
To improve our services, fulfill our administrative purposes and protect our business interests
The business purposes for which we will use your personal
information include accounting, billing, audit, ID verification, fraud
screening, safety, security and legal purposes, statistical and marketing
analysis, systems testing, maintenance and development. This will include the
use of your personal information to comply with our legal obligations, for
example, our obligation to maintain tax records. Where there is no specific
legal obligation we are required to meet, we process this personal information
to meet our legitimate interests in managing our business and keeping our
records accurate and up to date
If you are a Sales Leader/Business Leader, in addition to the
purposes set out above, your personal information may be used by Tabay Online
to support the businesses of other Representatives/Consultants and Sales
Leaders/ Business Leaders, and in particular the reporting of sales performance
data. Your personal information will be used and stored by Tabay Online for the
length of your association with Tabay Online and for a length of time needed
after to take into account any ongoing obligations we may have (e.g. to store
the information for accounting purposes) or the length of time given to
commence or defend any legal claims. If you would like more specific
time-scales please contact us. We will stop processing your data for direct
marketing, including profiling activities, if you object to such processing of
your data or if you withdraw your consent to processing, where your consent has
previously been obtained.
Your responsibilities
To ensure that we can keep your personal information up to date,
please inform us promptly of any changes to your personal information. You
agree to comply with all applicable data protection laws in respect of the
personal information collected, received, processed and stored by you. You will
not use any personal information for any purpose which is incompatible with
this Privacy Statement.
Your rights
You have a right to request access to the personal information
that we hold about you and to have any inaccurate personal information we hold
about you rectified. You may also have the right to restrict the processing of
your personal information, to port your personal information to another
controller or to have your personal information erased
If you have an issue or complaint about how we handle your
personal information, please contact us. In the event we are unable to resolve
the issue then contact your local data privacy supervisory authority.
How to contact us
If you have any questions, comments or requests regarding this
Privacy Statement please write to us on the address(es) provided in this
website.
Changes to this Privacy Statement
We may make changes to this Privacy Statement from time to time.
We will publish any new version of this Privacy Statement on our website.
